{"id":103684,"date":"2024-07-27T02:30:56","date_gmt":"2024-07-26T21:00:56","guid":{"rendered":"https:\/\/anchanto.com\/solution\/delivery-experience\/"},"modified":"2025-06-11T16:57:00","modified_gmt":"2025-06-11T11:27:00","slug":"delivery-experience","status":"publish","type":"solution","link":"https:\/\/prod-qa.anchanto.com\/vn-vn\/solution\/delivery-experience\/","title":{"rendered":"Qu\u1ea3n l\u00fd Tr\u1ea3i nghi\u1ec7m Giao h\u00e0ng"},"content":{"rendered":"\n<div class=\"wp-block-anchanto-solutions-single-hero\"><div class=\"breadcrumb-row breadcrumb-static\"><div class=\"container\"><ul class=\"breadcrumb\"><li><a href=\"https:\/\/anchanto.com\/vn-vn\/solutions\/\">Gi\u1ea3i ph\u00e1p<\/a><\/li><li>Qu\u1ea3n l\u00fd Tr\u1ea3i nghi\u1ec7m Giao h\u00e0ng<\/li><\/ul><\/div><\/div><div class=\"block-row\"><div class=\"container\"><div class=\"border-outer border-full\"><div class=\"half-rightcap flex flex-end pt-0\"><div class=\"left-caption pr-90\"><div class=\"title-row\"><h2><span>TH\u00d4NG B\u00c1O. T\u01af\u01a0NG T\u00c1C. GI\u1eee CH\u00c2N.<\/span>T\u0103ng gi\u00e1 tr\u1ecb tr\u1ecdn \u0111\u1eddi c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 gi\u1ea3m chi ph\u00ed h\u1ed7 tr\u1ee3<\/h2><\/div><\/div><div class=\"right-caption\"><h5>Gi\u1ea3i ph\u00e1p Qu\u1ea3n l\u00fd Tr\u1ea3i nghi\u1ec7m Giao h\u00e0ng<\/h5><p class=\"solution-subtitle\">T\u0103ng c\u01b0\u1eddng s\u1ef1 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng \u1edf m\u1ecdi giai \u0111o\u1ea1n trong h\u00e0nh tr\u00ecnh c\u1ee7a h\u1ecd\u2014t\u1eeb kh\u00e2u thanh to\u00e1n \u0111\u1ebfn h\u1ed7 tr\u1ee3 sau mua h\u00e0ng v\u00e0 tr\u1ea3i nghi\u1ec7m sau khi giao h\u00e0ng.<\/p><\/div><\/div><\/div><div class=\"banner-img\"><figure><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solution-delivery-experience-banner.png\" alt=\"\"\/><\/figure><\/div><\/div><\/div><\/div>\n\n\n    <div class=\"wp-block-anchanto-block-company-logos wp-block-anchanto-block-company-logos\">\n        <div class=\"block-row\">\n            <div class=\"title-row text-center\">\n                                    <h2><span>\u0110\u01b0\u1ee3c c\u00e1c t\u1eadp \u0111o\u00e0n h\u00e0ng \u0111\u1ea7u tin t\u01b0\u1edfng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi, trong nhi\u1ec1u l\u0129nh v\u1ef1c v\u00e0 ng\u00e0nh ngh\u1ec1<\/span><\/h2>\n                            <\/div>\n            <div class=\"join-us-slider-wrap\">\n                <div class=\"join-us-slider\">\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-asendia.svg\" alt=\"ASENDIA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DpD.svg\" alt=\"DPD\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Paulas-Choice.svg\" alt=\"PAULAS CHOICE\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Fossil.svg\" alt=\"FOSSIL\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Rhenus-Logistics.svg\" alt=\"RHENUS LOGISTICS\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Estee-Lauder.svg\" alt=\"ESTEE LAUDER\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Lazada.svg\" alt=\"LAZADA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Bosch.svg\" alt=\"BOSCH\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Ninja-Van.svg\" alt=\"NINJA VAN\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-asendia.svg\" alt=\"ASENDIA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DpD.svg\" alt=\"DPD\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Paulas-Choice.svg\" alt=\"PAULAS CHOICE\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Fossil.svg\" alt=\"FOSSIL\">\n                                                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n\n\n<div class=\"wp-block-anchanto-why-anchanto-solution-single\"><div class=\"prd-dlist\"><div class=\"prd-block\"><div class=\"container\"><div class=\"prd-item flex\"><div class=\"caption-area\"><div class=\"title-row\"><h3><span>T\u1ea0I SAO L\u1ef0A CH\u1eccN ANCHANTO<\/span>Ch\u1ee7 \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c v\u00e0 duy tr\u00ec s\u1ef1 g\u1eafn b\u00f3 c\u1ee7a kh\u00e1ch h\u00e0ng<\/h3><\/div><div class=\"caption\"><p>Vi\u1ec7c thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi c\u00f3 th\u1ec3 t\u1ed1n k\u00e9m h\u01a1n g\u1ea5p 25 l\u1ea7n so v\u1edbi vi\u1ec7c gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i. Th\u00f4ng qua b\u00e1n h\u00e0ng D2C ho\u1eb7c tr\u00ean c\u1eeda h\u00e0ng tr\u1ef1c tuy\u1ebfn, c\u00e1c th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i. Anchanto gi\u00fap c\u00e1c th\u01b0\u01a1ng hi\u1ec7u th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed t\u1ed1i \u0111a h\u00f3a vi\u1ec7c mua h\u00e0ng l\u1eb7p l\u1ea1i v\u00e0 gi\u1ea3m thi\u1ec3u chi ph\u00ed h\u1ed7 tr\u1ee3. Th\u00f4ng qua th\u00f4ng tin theo d\u00f5i ch\u00ednh x\u00e1c v\u00e0 theo th\u1eddi gian th\u1ef1c, nh\u00f3m h\u1ed7 tr\u1ee3 c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c th\u1eafc m\u1eafc nhanh h\u01a1n v\u00e0 kh\u00e1ch h\u00e0ng lu\u00f4n c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng \u0111\u01a1n h\u00e0ng c\u1ee7a m\u00ecnh.<\/p><div class=\"prd-link\"><i class=\"box-icon icon-tracking\"><\/i><a href=\"\/vn-vn\/?page_id=103657\" class=\"icon btn-arrow sm-arrow\" data-icon=\"u\"><strong>H\u1ed7 tr\u1ee3 b\u1edfi H\u1ec7 th\u1ed1ng Theo d\u00f5i Ki\u1ec7n h\u00e0ng<\/strong>Trang b\u1ecb cho kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 th\u00f4ng tin theo d\u00f5i ch\u00ednh x\u00e1c<\/a><\/div><\/div><\/div><div class=\"img-area\"><figure><img decoding=\"async\" class=\"wow fadeIn\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solutions-delivery-experience-why-anchanto.jpg\" alt=\"\"\/><\/figure><img decoding=\"async\" class=\"bottom-img wow fadeInLeft\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solutions-delivery-experience-why-anchanto-data.svg\"\/><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-anchanto-solutions-list\"><div class=\"solution-section no-bottom-round\"><div class=\"circle\"><\/div><div class=\"container\"><div class=\"title-row text-center pb-0\"><h2><span>GI\u1ea2I PH\u00c1P QU\u1ea2N L\u00dd TR\u1ea2I NGHI\u1ec6M GIAO H\u00c0NG<\/span>Gi\u1ea3m thi\u1ec3u c\u00e1c truy v\u1ea5n WISMO v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/h2><p>\u0110\u01b0\u1ee3c x\u00e2y d\u1ef1ng v\u1edbi m\u1ee5c \u0111\u00edch gi\u00fap c\u00e1c th\u01b0\u01a1ng hi\u1ec7u th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed ch\u1ee7 \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u1edf m\u1ed7i b\u01b0\u1edbc trong h\u00e0nh tr\u00ecnh mua h\u00e0ng.<\/p><a href=\"https:\/\/anchanto.com\/vn-vn\/book-a-demo\/\" class=\"btn btn-bdr btn-lg\">Li\u00ean h\u1ec7 v\u1edbi Anchanto<\/a><\/div><\/div><\/div><div class=\"gray-bg block-row pt-0 pb-130\"><div class=\"tabs-wrap sol-details-tabs\"><div class=\"tabs-row\"><div class=\"container\"><ul class=\"tabs-list\"><li><a href=\"javascript:void(0);\" data-id=\"#tab-0\">Theo d\u00f5i \u0111\u01a1n h\u00e0ng<\/a><\/li><li><a href=\"javascript:void(0);\" data-id=\"#tab-1\">Trang theo d\u00f5i<\/a><\/li><li><a href=\"javascript:void(0);\" data-id=\"#tab-2\">Th\u00f4ng b\u00e1o Theo d\u00f5i<\/a><\/li><li><a href=\"javascript:void(0);\" data-id=\"#tab-3\">T\u00edch h\u1ee3p<\/a><\/li><\/ul><\/div><\/div><div class=\"sol-tabs-list\"><div class=\"container\"><div class=\"half-rightcap flex\" id=\"tab-0\"><div class=\"left-caption\"><div class=\"tab-count\">1 \/ 4<\/div><h3>Cung c\u1ea5p cho \u0111\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 th\u00f4ng tin theo d\u00f5i chi ti\u1ebft<\/h3><p>Gi\u1ea3m th\u1eddi l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi h\u1ed7 tr\u1ee3 b\u1eb1ng c\u00e1ch cho ph\u00e9p nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng truy c\u1eadp d\u1eef li\u1ec7u theo d\u00f5i tr\u00ean n\u1ec1n t\u1ea3ng trung t\u00e2m v\u00e0 gi\u1ea3i quy\u1ebft th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng nhanh h\u01a1n.<br><br>T\u1ef1 tin tr\u1ea3 l\u1eddi y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng th\u00f4ng qua d\u1ef1 \u0111o\u00e1n ch\u00ednh x\u00e1c v\u1ec1 \u201cng\u00e0y giao h\u00e0ng d\u1ef1 ki\u1ebfn\u201d cho t\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n h\u00e0ng.<br><br>Ng\u0103n ch\u1eb7n t\u00ecnh tr\u1ea1ng kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111\u01a1n h\u00e0ng quan tr\u1ecdng nh\u01b0 \u0111\u01a1n h\u00e0ng b\u1ecb k\u1eb9t \u1edf h\u1ea3i quan ho\u1eb7c ch\u1eadm giao h\u00e0ng v\u00e0 th\u00f4ng b\u00e1o tr\u01b0\u1edbc cho kh\u00e1ch h\u00e0ng.<br><br>Theo d\u00f5i hi\u1ec7u su\u1ea5t c\u1ee7a m\u1ea1ng l\u01b0\u1edbi v\u00e0 vi\u1ec7c tu\u00e2n th\u1ee7 SLA trong giao h\u00e0ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng chung.<\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-a-a-a1-2.png\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><div class=\"half-rightcap flex\" id=\"tab-1\"><div class=\"left-caption\"><div class=\"tab-count\">2 \/ 4<\/div><h3>T\u00f9y ch\u1ec9nh trang theo d\u00f5i th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ec3 cung c\u1ea5p th\u00f4ng tin theo d\u00f5i \u0111\u01a1n h\u00e0ng tr\u1ef1c ti\u1ebfp<\/h3><p>Tr\u00e1nh d\u1eabn kh\u00e1ch h\u00e0ng \u0111\u1ebfn c\u00e1c trang web theo d\u00f5i chuy\u1ec3n ph\u00e1t nhanh th\u00f4ng th\u01b0\u1eddng. Thay v\u00e0o \u0111\u00f3, h\u00e3y cung c\u1ea5p m\u1ed9t trang theo d\u00f5i c\u00f3 th\u01b0\u01a1ng hi\u1ec7u v\u00e0 cho ph\u00e9p h\u1ecd theo d\u00f5i \u0111\u01a1n h\u00e0ng tr\u1ef1c ti\u1ebfp.<br><br>T\u1ea1o s\u1ef1 ghi nh\u1edb v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u b\u1eb1ng c\u00e1ch t\u00f9y ch\u1ec9nh trang theo d\u00f5i b\u1eb1ng logo, ph\u00f4ng ch\u1eef v\u00e0 m\u00e0u s\u1eafc c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u, \u0111\u1ea3m b\u1ea3o ph\u00f9 h\u1ee3p v\u1edbi giao di\u1ec7n c\u1ee7a trang web.<br><br>B\u00e1n th\u00eam v\u00e0 b\u00e1n ch\u00e9o c\u00e1c s\u1ea3n ph\u1ea9m m\u1edbi b\u1eb1ng c\u00e1ch \u0111\u01b0a bi\u1ec3u ng\u1eef qu\u1ea3ng c\u00e1o v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i s\u1eafp t\u1edbi v\u00e0o trang theo d\u00f5i mang th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n.<\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-a-a-a3-2.png\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><div class=\"half-rightcap flex\" id=\"tab-2\"><div class=\"left-caption\"><div class=\"tab-count\">3 \/ 4<\/div><h3>Th\u00fac \u0111\u1ea9y gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng th\u00f4ng qua giao ti\u1ebfp ch\u1ee7 \u0111\u1ed9ng<\/h3><p>H\u1ea1n ch\u1ebf c\u00e1c truy v\u1ea5n WISMO v\u00e0 WISMR t\u1eeb kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch ch\u1ee7 \u0111\u1ed9ng li\u00ean l\u1ea1c c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i giao h\u00e0ng ho\u1eb7c tr\u1ea3 h\u00e0ng v\u1edbi th\u00f4ng tin ch\u00ednh x\u00e1c v\u00e0 chi ti\u1ebft.<br><br>\u0110\u1ea3m b\u1ea3o l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch g\u1eedi th\u00f4ng b\u00e1o theo d\u00f5i \u0111\u01a1n h\u00e0ng t\u00f9y ch\u1ec9nh qua email, SMS ho\u1eb7c WhatsApp, k\u00e8m theo t\u00ean ng\u01b0\u1eddi g\u1eedi, logo th\u01b0\u01a1ng hi\u1ec7u, ph\u00f4ng ch\u1eef v\u00e0 m\u00e0u s\u1eafc b\u1ea1n mu\u1ed1n.<br><br>\u0110o l\u01b0\u1eddng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 x\u00e1c \u0111\u1ecbnh nh\u1eefng kh\u00e1ch h\u00e0ng \u1ee7ng h\u1ed9 v\u00e0 ph\u1ea3n \u0111\u1ed1i b\u1eb1ng c\u00e1ch \u0111\u01b0a kh\u1ea3o s\u00e1t ph\u1ea3n h\u1ed3i th\u01b0\u01a1ng hi\u1ec7u v\u00e0o th\u00f4ng b\u00e1o qua email ho\u1eb7c tr\u00ean trang theo d\u00f5i.<\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-a-a-a2-2.png\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><div class=\"half-rightcap flex\" id=\"tab-3\"><div class=\"left-caption\"><div class=\"tab-count\">4 \/ 4<\/div><h3>\u0110\u01b0\u1ee3c t\u00edch h\u1ee3p s\u1eb5n v\u1edbi c\u00e1c m\u1ea1ng l\u01b0\u1edbi to\u00e0n c\u1ea7u v\u00e0 h\u1ec7 th\u1ed1ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/h3><p>Truy c\u1eadp trung t\u00e2m API m\u1edf v\u00e0 cho ph\u00e9p kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng d\u1eef li\u1ec7u theo d\u00f5i v\u00e0 x\u00e2y d\u1ef1ng b\u00e1o c\u00e1o c\u1ee7a ri\u00eang h\u1ecd, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u n\u00e0y cho h\u1ec7 th\u1ed1ng theo d\u00f5i n\u1ed9i b\u1ed9 ho\u1eb7c t\u1eadn d\u1ee5ng theo nh\u1eefng c\u00e1ch kh\u00e1c.<br><br>D\u1ec5 d\u00e0ng k\u1ebft n\u1ed1i v\u1edbi 100+ h\u00e3ng v\u1eadn chuy\u1ec3n v\u00e0 d\u1ecbch v\u1ee5 b\u01b0u ch\u00ednh v\u00e0 qu\u1ea3n l\u00fd t\u1eadp trung kh\u1ed1i l\u01b0\u1ee3ng d\u1eef li\u1ec7u b\u01b0u ki\u1ec7n l\u1edbn.<br><br>Cho ph\u00e9p c\u00e1c \u0111\u1ed1i t\u00e1c th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u1ee7a b\u1ea1n s\u1eed d\u1ee5ng th\u00f4ng tin theo d\u00f5i th\u1eddi gian th\u1ef1c th\u00f4ng qua h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh t\u1ed1t h\u01a1n.<\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-a-a-a4-2.png\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-anchanto-solution-features\"><div class=\"block-row\"><div class=\"container\"><div class=\"title-row\"><h2><span>GI\u1ea2I PH\u00c1P \u0110\u01af\u1ee2C X\u00c2Y D\u1ef0NG \u0110\u1eb6C BI\u1ec6T CHO TH\u01af\u01a0NG M\u1ea0I \u0110I\u1ec6N T\u1eec<\/span>Kh\u00e1m ph\u00e1 chi ti\u1ebft gi\u1ea3i ph\u00e1p<\/h2><\/div><div class=\"prd-sol-list flex\"><div class=\"prd-sol-item\"><div class=\"box-icon\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/themes\/anchanto-v2\/assets\/images\/bag.svg\" alt=\"bag-icon\"\/><\/div><h5>Theo d\u00f5i \u0111\u01a1n h\u00e0ng<\/h5><p>Hi\u1ec3n th\u1ecb t\u1eadp trung t\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u1ec3 gi\u00fap \u0111\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 c\u1ee7a b\u1ea1n tr\u1ea3 l\u1eddi c\u00e1c truy v\u1ea5n WISMO\/WISMR nhanh h\u01a1n.<\/p><a href=\"https:\/\/anchanto.com\/contact\/book-a-demo\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\"><\/a><\/div><div class=\"prd-sol-item\"><div class=\"box-icon\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/themes\/anchanto-v2\/assets\/images\/bag.svg\" alt=\"bag-icon\"\/><\/div><h5>Sau khi mua h\u00e0ng<\/h5><p>\u0110\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch t\u1eadn d\u1ee5ng truy\u1ec1n th\u00f4ng c\u00f3 th\u01b0\u01a1ng hi\u1ec7u v\u00e0 cung c\u1ea5p kh\u1ea3 n\u0103ng theo d\u00f5i \u0111\u01a1n h\u00e0ng tr\u1ef1c ti\u1ebfp trong su\u1ed1t qu\u00e1 tr\u00ecnh mua s\u1eafm.<\/p><a href=\"https:\/\/anchanto.com\/contact\/book-a-demo\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\"><\/a><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-anchanto-companies-we-consider\"><div class=\"block-row pt-100\" style=\"background-color:#F7F7F7\"><div class=\"container\"><div class=\"block-row\"><div class=\"title-row pb-0\"><h2><span>KH\u00c1CH H\u00c0NG C\u1ee6A CH\u00daNG T\u00d4I<\/span>\u0110\u01b0\u1ee3c x\u00e2y d\u1ef1ng cho <i>m\u1ecdi lo\u1ea1i h\u00ecnh doanh nghi\u1ec7p<\/i> <\/h2><\/div><div class=\"half-rightcap flex pb-0\"><div class=\"left-caption pr-90\"><ul class=\"toggle-list\"><li class=\"toggle-item active\"><a href=\"javascript:void(0);\">D\u00e0nh cho Th\u01b0\u01a1ng hi\u1ec7u v\u00e0 Nh\u00e0 b\u00e1n l\u1ebb<\/a><div class=\"caption\"><p>\u0110\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u0111\u1ec3 c\u00e1c th\u01b0\u01a1ng hi\u1ec7u v\u00e0 nh\u00e0 b\u00e1n l\u1ebb t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd v\u00e0 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c bi\u1ec7t sau khi mua h\u00e0ng v\u00e0 sau khi h\u00e0ng \u0111c giao. V\u1edbi Anchanto, c\u00e1c doanh nghi\u1ec7p n\u00e0y c\u00f3 th\u1ec3 truy c\u1eadp th\u00f4ng tin theo d\u00f5i ch\u00ednh x\u00e1c v\u00e0 chu\u1ea9n h\u00f3a t\u1eeb nhi\u1ec1u ngu\u1ed3n. D\u1eef li\u1ec7u theo d\u00f5i t\u1eadp trung cho ph\u00e9p h\u1ecd lu\u00f4n c\u1eadp nh\u1eadt th\u00f4ng tin v\u1ec1 \u0111\u01a1n h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p><\/div><\/li><li class=\"toggle-item \"><a href=\"javascript:void(0);\">D\u00e0nh cho S\u00e0n Th\u01b0\u01a1ng M\u1ea1i \u0110i\u1ec7n T\u1eed<\/a><div class=\"caption\"><p>Gi\u1ea3i ph\u00e1p Qu\u1ea3n L\u00fd Tr\u1ea3i Nghi\u1ec7m Giao H\u00e0ng c\u1ee7a Anchanto trang b\u1ecb cho c\u00e1c s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed m\u1edbi n\u1ed5i kh\u1ea3 n\u0103ng t\u1eadp trung d\u1eef li\u1ec7u t\u1eeb nhi\u1ec1u \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n v\u00e0 cho ph\u00e9p h\u1ecd th\u00f4ng b\u00e1o c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng cho kh\u00e1ch h\u00e0ng theo th\u1eddi gian th\u1ef1c.<\/p><\/div><\/li><\/ul><\/div><div class=\"right-caption\"><figure><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/08\/companies-we-consider-ICP-3pl.png?ver=1723027680\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n    <div class=\"block-row gray-bg ptb-70 product-list-icons\">\n        <div class=\"container\">\n            <div class=\"title-row\">\n                <h3 class=\"product-list-heading\">Kh\u00e1m ph\u00e1 to\u00e0n b\u1ed9 <i>S\u1ea3n ph\u1ea9m<\/i><\/h3>\n            <\/div>\n            <div class=\"prd-sort-list\">\n                                    <div class=\"prd-item product_103662\">\n                        <figure>\n                            <i class=\"icon icon-management order-management\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/products\/order-management\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Qu\u1ea3n<br \/>L\u00fd<br \/>\u0110\u01a1n<br \/>H\u00e0ng<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_103661\">\n                        <figure>\n                            <i class=\"icon icon-warehouse warehouse-management\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/products\/warehouse-management\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Qu\u1ea3n<br \/>L\u00fd<br \/>Kho<br \/>H\u00e0ng<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_103660\">\n                        <figure>\n                            <i class=\"icon icon-control-tower control-tower\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/products\/control-tower\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Th\u00e1p<br \/>\u0110i\u1ec1u<br \/>Khi\u1ec3n<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_103658\">\n                        <figure>\n                            <i class=\"icon icon-shelf digital-shelf\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/products\/digital-shelf\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>K\u1ec7<br \/>H\u00e0ng<br \/>Tr\u1ef1c<br \/>Tuy\u1ebfn<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_103659\">\n                        <figure>\n                            <i class=\"icon icon-product operation-experience\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/products\/operations-experience\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Tr\u1ea3i<br \/>Nghi\u1ec7m<br \/>V\u1eadn<br \/>H\u00e0nh<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_103657\">\n                        <figure>\n                            <i class=\"icon icon-tracking parcel-tracking\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/products\/parcel-tracking\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Theo<br \/>D\u00f5i<br \/>Ki\u1ec7n<br \/>H\u00e0ng<\/span>\n                        <\/a>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n    \n\n    <div class=\"block-row \">\n        <div class=\"container\">\n            <div class=\"title-row text-center\">\n                <h2>\n                    <span class=\"tagline\">TH\u01af VI\u1ec6N T\u00c0I NGUY\u00caN<\/span>\n                    T\u00e0i nguy\u00ean v\u00e0 <i><strong>Ki\u1ebfn th\u1ee9c b\u1ed5 \u00edch<\/strong><\/i>                <\/h2>\n                <a href=\"https:\/\/anchanto.com\/resources\/\" class=\"btn btn-bdr btn-lg link-label\">\n                    <span>Kh\u00e1m ph\u00e1 t\u00e0i nguy\u00ean<\/span>\n                <\/a>\n            <\/div>\n            <div class=\"resource-list flex\">\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2025\/10\/anchanto-en-guide-indonesian-ecommerce-industry.jpg\" alt=\"Indonesia E-commerce Industry: A Complete Guide\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 14 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/indonesia-e-commerce-industry\/\"><p>Indonesia E-commerce Industry: A Complete Guide<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/resources\/guides\/\" class=\"btn btn-bdr sm-btn\">GUIDES<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2025\/10\/anchanto-en-guide-singapore-ecommerce-industry.png\" alt=\"Singapore E-commerce Industry: Everything You Need to Know\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 16 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/singapore-e-commerce-industry-3\/\"><p>Singapore E-commerce Industry: Everything You Need to Know<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/resources\/guides\/\" class=\"btn btn-bdr sm-btn\">GUIDES<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2025\/10\/anchanto-en-blog-o2o-marketing-strategies-for-retailers.jpg\" alt=\"Ti\u1ebfp Th\u1ecb O2O (Online-to-Offline): L\u00e0m Th\u1ebf N\u00e0o \u0110\u1ec3 Th\u00fac \u0110\u1ea9y Doanh S\u1ed1 C\u1eeda H\u00e0ng Truy\u1ec1n Th\u1ed1ng B\u1eb1ng K\u00eanh Tr\u1ef1c Tuy\u1ebfn\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 25 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/chien-luoc-o2o-marketing\/\"><p>Ti\u1ebfp Th\u1ecb O2O (Online-to-Offline): L\u00e0m Th\u1ebf N\u00e0o \u0110\u1ec3 Th\u00fac \u0110\u1ea9y Doanh S\u1ed1 C\u1eeda H\u00e0ng Truy\u1ec1n Th\u1ed1ng B\u1eb1ng K\u00eanh Tr\u1ef1c Tuy\u1ebfn<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/vn-vn\/resources\/blogs\/\" class=\"btn btn-bdr sm-btn\">BLOGS<\/a>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n    ","protected":false},"featured_media":0,"template":"","solution-category":[1553],"class_list":["post-103684","solution","type-solution","status-publish","hentry","solution-category-brand-retailer-vn-vn"],"acf":{"block_default_bg_color":"#4a2154","block_excerpt":"T\u0103ng gi\u00e1 tr\u1ecb kh\u00e1ch h\u00e0ng tr\u1ecdn \u0111\u1eddi v\u00e0 gi\u1ea3m chi ph\u00ed h\u1ed7 tr\u1ee3","block_link_label":"T\u00ecm hi\u1ec3u th\u00eam","block_link_url":"https:\/\/prod-qa.anchanto.com\/vn-vn\/solution\/delivery-experience\/","block_featured_image":{"ID":129437,"id":129437,"title":"anchanto-vn-vnaa-2","filename":"anchanto-vn-vnaa-2.png","filesize":22183,"url":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-vnaa-2.png","link":"https:\/\/prod-qa.anchanto.com\/vn-vn\/solution\/order-lifecycle-management\/anchanto-vn-vnaa-2\/","alt":"","author":"18","description":"","caption":"","name":"anchanto-vn-vnaa-2","status":"inherit","uploaded_to":103677,"date":"2025-06-11 11:16:52","modified":"2025-06-11 11:16:52","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/prod-qa.anchanto.com\/wp-includes\/images\/media\/default.png","width":453,"height":400,"sizes":{"thumbnail":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-vnaa-2-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-vnaa-2-300x265.png","medium-width":300,"medium-height":265,"medium_large":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-vnaa-2.png","medium_large-width":453,"medium_large-height":400,"large":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-vnaa-2.png","large-width":453,"large-height":400,"1536x1536":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-vnaa-2.png","1536x1536-width":453,"1536x1536-height":400,"2048x2048":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-vnaa-2.png","2048x2048-width":453,"2048x2048-height":400,"gform-image-choice-sm":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-vnaa-2.png","gform-image-choice-sm-width":300,"gform-image-choice-sm-height":265,"gform-image-choice-md":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-vnaa-2.png","gform-image-choice-md-width":400,"gform-image-choice-md-height":353,"gform-image-choice-lg":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-vn-vnaa-2.png","gform-image-choice-lg-width":453,"gform-image-choice-lg-height":400}}},"_links":{"self":[{"href":"https:\/\/prod-qa.anchanto.com\/vn-vn\/wp-json\/wp\/v2\/solution\/103684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prod-qa.anchanto.com\/vn-vn\/wp-json\/wp\/v2\/solution"}],"about":[{"href":"https:\/\/prod-qa.anchanto.com\/vn-vn\/wp-json\/wp\/v2\/types\/solution"}],"wp:attachment":[{"href":"https:\/\/prod-qa.anchanto.com\/vn-vn\/wp-json\/wp\/v2\/media?parent=103684"}],"wp:term":[{"taxonomy":"solution-category","embeddable":true,"href":"https:\/\/prod-qa.anchanto.com\/vn-vn\/wp-json\/wp\/v2\/solution-category?post=103684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}