{"id":104346,"date":"2024-07-27T02:30:07","date_gmt":"2024-07-26T21:00:07","guid":{"rendered":"https:\/\/anchanto.com\/solution\/onboarding-and-channel-integration\/"},"modified":"2025-03-27T09:50:40","modified_gmt":"2025-03-27T04:20:40","slug":"onboarding-integrasi-channel","status":"publish","type":"solution","link":"https:\/\/prod-qa.anchanto.com\/id-id\/solution\/onboarding-integrasi-channel\/","title":{"rendered":"Onboarding &amp; Integrasi Channel"},"content":{"rendered":"\n<div class=\"wp-block-anchanto-solutions-single-hero\"><div class=\"breadcrumb-row breadcrumb-static\"><div class=\"container\"><ul class=\"breadcrumb\"><li><a href=\"https:\/\/anchanto.com\/solutions\/\">Solusi<\/a><\/li><li>Onboarding &amp; Integrasi Channel<\/li><\/ul><\/div><\/div><div class=\"block-row\"><div class=\"container\"><div class=\"border-outer border-full\"><div class=\"half-rightcap flex flex-end pt-0\"><div class=\"left-caption pr-90\"><div class=\"title-row\"><h2><span>AKTIFKAN. KELOLA. BERDAYAKAN.<\/span>Berikan pengalaman terbaik untuk pelanggan Anda<\/h2><\/div><\/div><div class=\"right-caption\"><h5>Solusi Onboarding &amp; Integrasi Channel<\/h5><p class=\"solution-subtitle\">Percepat proses onboarding pelanggan Anda dan berikan mereka transparansi serta akses ke operasional harian. Berikan fleksibilitas, tingkatkan pengalaman mereka, dan ubah cara mereka merasakan layanan Anda.<\/p><\/div><\/div><\/div><div class=\"banner-img\"><figure><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solution-onboarding-and-channel-integration.png\" alt=\"\"\/><\/figure><\/div><\/div><\/div><\/div>\n\n\n    <div class=\"wp-block-anchanto-block-company-logos wp-block-anchanto-block-company-logos\">\n        <div class=\"block-row\">\n            <div class=\"title-row text-center\">\n                                    <h2><span>Dipercaya oleh bisnis ternama di berbagai wilayah, kategori, dan industri<\/span><\/h2>\n                            <\/div>\n            <div class=\"join-us-slider-wrap\">\n                <div class=\"join-us-slider\">\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DpD.svg\" alt=\"DPD\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DB-Schenker.svg\" alt=\"DB SCHENKER\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DKSH.svg\" alt=\"DKSH\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Valiram.svg\" alt=\"VALIRAM\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Luxisia.svg\" alt=\"LUXASIA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Amore-Pacific.svg\" alt=\"AMORE PACIFIC\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Stanley-Black-Decker.svg\" alt=\"STANLEY BLACK &amp; DECKER\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Kanmo-Group.svg\" alt=\"KANMO GROUP\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-asendia.svg\" alt=\"ASENDIA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Rhenus-Logistics.svg\" alt=\"RHENUS LOGISTICS\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Ceva-Logistics.svg\" alt=\"CEVA LOGISTICS\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-PKT.svg\" alt=\"PKT\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DpD.svg\" alt=\"DPD\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DB-Schenker.svg\" alt=\"DB SCHENKER\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DKSH.svg\" alt=\"DKSH\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Valiram.svg\" alt=\"VALIRAM\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Luxisia.svg\" alt=\"LUXASIA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Amore-Pacific.svg\" alt=\"AMORE PACIFIC\">\n                                                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n\n\n<div class=\"wp-block-anchanto-why-anchanto-solution-single\"><div class=\"prd-dlist\"><div class=\"prd-block\"><div class=\"container\"><div class=\"prd-item flex\"><div class=\"caption-area\"><div class=\"title-row\"><h3><span><\/span>Satu Platform untuk Mengelola Segalanya<\/h3><\/div><div class=\"caption\"><p>Mengelola banyak pelanggan itu rumit dan sering kali memerlukan investasi besar bagi penyedia layanan. Dengan kebutuhan pelanggan yang makin kompleks dan sumber data yang terus bertambah, banyak bisnis mengalami peningkatan biaya operasional, penurunan efisiensi, bahkan sampai pelanggan merasa tidak puas. <br><br>Solusi dari Anchanto membantu Anda memberikan pengalaman yang efisien, transparan, dan eksklusif. Mulai dari proses onboarding hingga mengintegrasikan channel e-commerce, Anda bisa menciptakan keunggulan kompetitif baru dengan pengaturan yang sederhana.<\/p><div class=\"prd-link\"><i class=\"box-icon icon-product\"><\/i><a href=\"https:\/\/anchanto.com\/products\/operation-experience\/\" class=\"icon btn-arrow sm-arrow\" data-icon=\"u\"><strong>Enabled by Anchanto Operation Experience<\/strong><\/a><\/div><\/div><\/div><div class=\"img-area\"><figure><img decoding=\"async\" class=\"wow fadeIn\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/team-image-solutions.png\" alt=\"\"\/><\/figure><img decoding=\"async\" class=\"bottom-img wow fadeInLeft\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solutions-onboarding-and-channel-integration-why-anchanto-data.svg\"\/><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-anchanto-solutions-list\"><div class=\"solution-section no-bottom-round\"><div class=\"circle\"><\/div><div class=\"container\"><div class=\"title-row text-center pb-0\"><h2><span>SOLUSI ONBOARDING &amp; INTEGRASI CHANNEL<\/span>Menghubungkan <em>Customers<\/em>, Meningkatkan <em>E-Commerce<\/em><\/h2><p>Dapatkan lapisan penghubung antara sistem Anda dengan pelanggan sehingga Anda bisa mengintegrasikan setiap aspek bisnis Anda ke dalam bisnis mereka.<\/p><a href=\"https:\/\/anchanto.com\/id-id\/jadwalkan-demo\/\" class=\"btn btn-bdr btn-lg\">Hubungi kami<\/a><\/div><\/div><\/div><div class=\"gray-bg block-row pt-0 pb-130\"><div class=\"tabs-wrap sol-details-tabs\"><div class=\"tabs-row\"><div class=\"container\"><ul class=\"tabs-list\"><li><a href=\"javascript:void(0);\" data-id=\"#tab-0\">Fast Onboarding<\/a><\/li><li><a href=\"javascript:void(0);\" data-id=\"#tab-1\">Branded Portal<\/a><\/li><li><a href=\"javascript:void(0);\" data-id=\"#tab-2\">Self-service Options<\/a><\/li><li><a href=\"javascript:void(0);\" data-id=\"#tab-3\">Ready Integrations<\/a><\/li><\/ul><\/div><\/div><div class=\"sol-tabs-list\"><div class=\"container\"><div class=\"half-rightcap flex\" id=\"tab-0\"><div class=\"left-caption\"><div class=\"tab-count\">1 \/ 4<\/div><h3>Percepat Onboarding Pelanggan &#038; Kendalikan Semua dari Satu Tempat<\/h3><p>Otomatisasi proses onboarding pelanggan dan kelola mereka berdasarkan status, platform yang terintegrasi, dan performa. Jadilah penyedia layanan yang unggul dengan memberikan portal self-service eksklusif kepada pelanggan. <br><br>Dapatkan data dan informasi tentang pelanggan Anda dalam satu dashboard.<br><br>Percepat proses onboard pelanggan baru menggunakan alur onboarding otomatis.\u00a0<br><br>Sederhanakan proses manajemen pelanggan menggunakan data dan informasi tentang seluruh pelanggan Anda dalam satu dashboard.\u00a0<br><br>Lacak performa pelanggan dan operasional KPI menggunakan dashboard bisnis, termasuk tentang inventory, pesanan, kepatuhan SLA, dan sebagainya.<\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2025\/03\/Onboarding-and-Channel-Integration-3.svg\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><div class=\"half-rightcap flex\" id=\"tab-1\"><div class=\"left-caption\"><div class=\"tab-count\">2 \/ 4<\/div><h3>Portal Khusus untuk Kolaborasi Real-Time<\/h3><p>Jadilah penyedia layanan spesialis dengan memberikan portal self-service khusus kepada pelanggan Anda.<br><br>Otomatiskan pengumpulan &amp; pertukaran data dengan menghubungkan sistem Anda ke sistem pelanggan melalui Anchanto OXM.<br><br>Kurangi waktu <em>go-to-market <\/em>untuk pelanggan Anda menggunakan portal terpadu untuk mengelola operasional pesanan &amp; inventory mereka.<br><br>Kurangi ketergantungan pada tim support pelanggan Anda dengan pertukaran data otomatis melalui portal khusus.\u00a0<\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2025\/03\/Onboarding-and-Channel-Integration-2.svg\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><div class=\"half-rightcap flex\" id=\"tab-2\"><div class=\"left-caption\"><div class=\"tab-count\">3 \/ 4<\/div><h3>Serahkan Kendali kepada Pelanggan dengan opsi <em>self-service<\/em><\/h3><p>Berikan pelanggan Anda kemandirian &amp; fleksibilitas untuk melakukan operasional e-commerce pada platform yang <em>simple<\/em>.<br><br>Hubungkan channel\u00a0penjualan pelanggan yang memungkinkan mereka mengatur &amp; mengelola pesanan.<br><br>Tawarkan visibilitas inventory lengkap kepada pelanggan Anda untuk alokasi inventory &amp; <em>fulfillment order <\/em>yang akurat.<br><br>Permudah fulfillment dengan membiarkan pelanggan mengelola label pengiriman, penyedia layanan pengiriman, aturan pesanan, dan lainnya.<\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2025\/03\/Onboarding-and-Channel-Integration-1.svg\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><div class=\"half-rightcap flex\" id=\"tab-3\"><div class=\"left-caption\"><div class=\"tab-count\">4 \/ 4<\/div><h3>Hubungkan dengan Semua Sistem yang Digunakan Pelanggan Anda<\/h3><p>Integrasi mudah dengan OMS, WMS, CRM, ERP, DMS, TMS, channel pengiriman, atau sistem pihak ketiga lainnya.<br><br>Lancarkan aliran informasi antara teknologi yang ada, ekosistem partner, channel, dan penyedia layanan pengiriman Anda.<br><br>Berikan akses kepada pelanggan terhadap integrasi yang sudah ada &amp; otomatisasi pengiriman informasi real-time ke portal pelanggan.<br><br>Capai fleksibilitas &amp; dan kecepatan penuh dengan mengakses pustaka Open API dari Anchanto.<\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2025\/03\/Onboarding-and-Channel-Integration-4.svg\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n    <div class=\"block-row gray-bg ptb-70 product-list-icons\">\n        <div class=\"container\">\n            <div class=\"title-row\">\n                <h3 class=\"product-list-heading\">Lihat\u00a0<em>semua produk\u00a0<\/em>Anchanto<\/h3>\n            <\/div>\n            <div class=\"prd-sort-list\">\n                                    <div class=\"prd-item product_104242\">\n                        <figure>\n                            <i class=\"icon icon-management order-management\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/order-management\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Order<br \/>Management<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_104239\">\n                        <figure>\n                            <i class=\"icon icon-warehouse warehouse-management\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/warehouse-management\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Warehouse<br \/>Management<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_104236\">\n                        <figure>\n                            <i class=\"icon icon-control-tower control-tower\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/control-tower\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Control<br \/>Tower<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_104230\">\n                        <figure>\n                            <i class=\"icon icon-shelf digital-shelf\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/digital-shelf\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Digital<br \/>Shelf<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_104233\">\n                        <figure>\n                            <i class=\"icon icon-product operation-experience\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/operations-experience\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Operations<br \/>Experience<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_104227\">\n                        <figure>\n                            <i class=\"icon icon-tracking parcel-tracking\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/parcel-tracking\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Parcel<br \/>Tracking<\/span>\n                        <\/a>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n    \n\n\n<div class=\"wp-block-anchanto-companies-we-consider\"><div class=\"block-row pt-100\" style=\"background-color:#F7F7F7\"><div class=\"container\"><div class=\"block-row\"><div class=\"title-row pb-0\"><h2><span>TIPE BISNIS<\/span>Dirancang untuk <i>Semua <\/i>Jenis Bisnis<\/h2><\/div><div class=\"half-rightcap flex pb-0\"><div class=\"left-caption pr-90\"><ul class=\"toggle-list\"><li class=\"toggle-item active\"><a href=\"javascript:void(0);\">Untuk 3PL &amp; Layanan Logistik<\/a><div class=\"caption\"><p>Anchanto Onboarding &#038; Channel Integration memberikan penyedia layanan dengan teknologi yang meningkatkan kolaborasi dengan pelanggan mereka. <br><br>Solusi simple ini berfungsi dengan baik di antara semua sistem dan stakeholder mereka untuk menyederhanakan proses onboarding, mengotomatiskan manajemen pesanan, dan meningkatkan aliran data. <br><br>Dengan portal khusus, penyedia layanan dapat menawarkan akurasi fulfillment pesanan yang lebih baik, mengurangi ketergantungan antartim, dan menciptakan pengalaman pelanggan terbaik.<\/p><\/div><\/li><\/ul><\/div><div class=\"right-caption\"><figure><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-icp-brands-and-retailers.jpg\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n    <div class=\"block-row \">\n        <div class=\"container\">\n            <div class=\"title-row text-center\">\n                <h2>\n                    <span class=\"tagline\">PERPUSTAKAAN MEDIA<\/span>\n                    Informasi dan <i>Insight<\/i>                <\/h2>\n                <a href=\"https:\/\/anchanto.com\/id-id\/sumber-daya\/\" class=\"btn btn-bdr btn-lg link-label\">\n                    <span>Lihat semua informasi<\/span>\n                <\/a>\n            <\/div>\n            <div class=\"resource-list flex\">\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2025\/10\/anchanto-en-guide-indonesian-ecommerce-industry.jpg\" alt=\"Indonesia E-commerce Industry: A Complete Guide\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 14 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/indonesia-e-commerce-industry\/\"><p>Indonesia E-commerce Industry: A Complete Guide<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/resources\/guides-id\/\" class=\"btn btn-bdr sm-btn\">PANDUAN<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2025\/10\/anchanto-en-guide-singapore-ecommerce-industry.png\" alt=\"Singapore E-commerce Industry: Everything You Need to Know\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 16 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/singapore-e-commerce-industry-3\/\"><p>Singapore E-commerce Industry: Everything You Need to Know<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/resources\/guides-id\/\" class=\"btn btn-bdr sm-btn\">PANDUAN<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2025\/10\/anchanto-en-blog-o2o-marketing-strategies-for-retailers.jpg\" alt=\"O2O Marketing: How to Drive Offline Sales Using Online Channels\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 14 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/o2o-marketing-meaning-and-strategies-2\/\"><p>O2O Marketing: How to Drive Offline Sales Using Online Channels<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/resources\/blogs-id\/\" class=\"btn btn-bdr sm-btn\">BLOGS<\/a>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n    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