{"id":104233,"date":"2024-07-27T02:15:55","date_gmt":"2024-07-26T20:45:55","guid":{"rendered":"https:\/\/anchanto.com\/operations-experience\/"},"modified":"2025-03-18T08:17:59","modified_gmt":"2025-03-18T02:47:59","slug":"operations-experience","status":"publish","type":"page","link":"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/operations-experience\/","title":{"rendered":"Operations Experience"},"content":{"rendered":"<div class=\"wp-block-anchanto-product-hero-details\" style=\"background-color:#4007ec;\">\n            <div class=\"breadcrumb-row\">\n            <div class=\"container\">\n                <ul class=\"breadcrumb\">\n                    <li><a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/products\/\">Produk<\/a><\/li>\n                    <li>Operations Experience<\/li>\n                <\/ul>\n            <\/div>\n        <\/div>\n            <div class=\"inner-banner\" style=\"background-color:#4007ec; min-height:718px;\">\n            <div class=\"caption-area\">\n            <div class=\"innercaption-area\">\n                <p><span>OPERATIONS EXPERIENCE<\/span><\/p>\n                <h1>Semua Operasional Pelanggan Anda dalam Satu Platform<\/h1>\n                <p>Anchanto Operations Experience Management (OXM) adalah alat manajemen operasional andal yang mempermudah proses onboarding dan pengelolaan pelanggan secara terpusat. Dengan pertukaran informasi yang lancar antar-sistem dan tanpa perlu banyak campur tangan manusia, OXM memberikan kendali dan visibilitas luar biasa kepada penyedia layanan atas operasional e-commerce mereka.<\/p>\n                <a href=\"https:\/\/anchanto.com\/id-id\/jadwalkan-demo\/\" class=\"btn btn-white btn-bdr btn-lg\">Jadwalkan demo<\/a>\n            <\/div>\n        <\/div>\n            <div class=\"image-part no-img\"><div class=\"img-area\"><figure><img decoding=\"async\" class=\"wow fadeIn\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/11\/Products-Operations-Experience-header-image.png\" alt=\"OPERATIONS EXPERIENCE\" \/><\/figure><img decoding=\"async\" class=\"top-img wow fadeInRight\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg?ver=1723640226\" alt=\"OPERATIONS EXPERIENCE\" \/><img decoding=\"async\" class=\"bottom-img wow fadeInLeft\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg?ver=1723640257\" alt=\"OPERATIONS EXPERIENCE\" \/><\/div><\/div>\n        <\/div>\n        <\/div>\n\n    <div class=\"wp-block-anchanto-block-company-logos wp-block-anchanto-block-company-logos\">\n        <div class=\"block-row\">\n            <div class=\"title-row text-center\">\n                                    <h2><span>Trusted by leaders across regions, categories, and industries <\/span><\/h2>\n                            <\/div>\n            <div class=\"join-us-slider-wrap\">\n                <div class=\"join-us-slider\">\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Valiram.svg\" alt=\"VALIRAM\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DpD.svg\" alt=\"DPD\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DB-Schenker.svg\" alt=\"DB SCHENKER\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DKSH.svg\" alt=\"DKSH\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Luxisia.svg\" alt=\"LUXASIA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Amore-Pacific.svg\" alt=\"AMORE PACIFIC\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Stanley-Black-Decker.svg\" alt=\"STANLEY BLACK &amp; DECKER\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Kanmo-Group.svg\" alt=\"KANMO GROUP\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-asendia.svg\" alt=\"ASENDIA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Rhenus-Logistics.svg\" alt=\"RHENUS LOGISTICS\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Ceva-Logistics.svg\" alt=\"CEVA LOGISTICS\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-PKT.svg\" alt=\"PKT\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Valiram.svg\" alt=\"VALIRAM\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DpD.svg\" alt=\"DPD\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DB-Schenker.svg\" alt=\"DB SCHENKER\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DKSH.svg\" alt=\"DKSH\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Luxisia.svg\" alt=\"LUXASIA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Amore-Pacific.svg\" alt=\"AMORE PACIFIC\">\n                                                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n\n\n<div class=\"wp-block-anchanto-why-anchanto\"><div class=\"prd-dlist\"><div class=\"prd-block\"><div class=\"container\"><div class=\"prd-item flex\"><div class=\"caption-area\"><div class=\"title-row\"><h2><span>ANCHANTO OPERATIONS EXPERIENCE<\/span>Jadilah Mitra E-commerce Spesialis untuk Brand yang Anda Kelola<\/h2><\/div><div class=\"caption\"><p>Pertukaran informasi yang terpisah-pisah dan tidak efisien serta manajemen pelanggan yang buruk dapat membuat biaya operasional membengkak, menyebabkan penundaan dalam proses onboarding, dan memperlambat operasi sehari-hari. Penyedia layanan pun sering membuang waktu dan sumber daya untuk mengelola pelanggan dengan proses yang sudah ketinggalan zaman dan penuh kesalahan, yang pada akhirnya membuat pelanggan frustrasi dan terlalu bergantung pada Anda untuk mendapat <em>update<\/em> dan laporan. <br><br>Kini, Anchanto Operations Experience Management (OXM) hadir sebagai platform manajemen operasi yang menyediakan portal terpusat bagi penyedia layanan, sehingga mereka bisa mengelola dan melakukan <em>onboarding<\/em> banyak pelanggan dalam satu tempat. Dengan OXM, penyedia layanan pun menjadi mitra utama e-commerce yang tak tergantikan bagi brand.<\/p><a href=\"https:\/\/anchanto.com\/id-id\/jadwalkan-demo\/\" class=\"btn btn-bdr btn-lg\"><span>Jadwalkan demo<\/span><\/a><\/div><\/div><div class=\"img-area\"><figure><img decoding=\"async\" class=\"wow fadeIn\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/08\/Product-second-section-OXM.png\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-anchanto-why-anchanto-accordion-single\"><div class=\"why-choose-wrap block-row\"><div class=\"container\"><div class=\"title-row sm-title-row\"><h2><span>DIRANCANG UNTUK PENYEDIA LAYANAN DAN RETAILER<\/span>Menghubungkan Customers, Menguatkan E-commerce<\/h2><p>Anchanto Operations Experience menghubungkan sistem Anda dengan sistem pelanggan, menyatukan semua aspek bisnis Anda dengan mereka.<\/p><\/div><div class=\"half-rightcap flex\"><div class=\"left-caption  pr-90\"><ul class=\"toggle-list\"><li class=\"toggle-item active\"><a href=\"javascript:void(0);\" class=\"icon\" data-icon=\"w\">01. Onboard Pelanggan dengan Cepat &amp; Kontrol Terpusat <\/a><div class=\"caption\"><p>Otomatiskan alur onboarding &amp; kelola pelanggan berdasarkan status, platform terintegrasi, dan performa.<\/p><p>Jadilah penyedia layanan khusus dengan menyediakan portal self-service untuk pelanggan, yang didesain sesuai identitas brand.<\/p><p>Dapatkan data &amp; insight pelanggan melalui dashboard terpusat.<\/p><\/div><\/li><li class=\"toggle-item \"><a href=\"javascript:void(0);\" class=\"icon\" data-icon=\"w\">02. Kolaborasi Real-time dengan Branded Portal<\/a><div class=\"caption\"><p>Otomatiskan pengumpulan &amp; pertukaran data dengan menghubungkan sistem Anda ke sistem pelanggan.<\/p><p>Percepat durasi go-to-market dengan menyediakan portal terpadu yang memungkinkan pelanggan Anda mengelola operasional order dan inventory dengan lebih mudah.<\/p><p>Berikan akses ke integrasi yang ada &amp; otomatisasi pengiriman data ke portal pelanggan secara real-time.<\/p><p>Manfaatkan pertukaran data otomatis untuk meminimalkan ketergantungan pada tim dukungan pelanggan.<\/p><\/div><\/li><li class=\"toggle-item \"><a href=\"javascript:void(0);\" class=\"icon\" data-icon=\"w\">03. Berikan Opsi Self-Service untuk Pelanggan<\/a><div class=\"caption\"><p>Berikan kebebasan &amp; fleksibilitas kepada pelanggan untuk menjalankan operasional e-commerce pada platform yang simple.<\/p><p>Hubungkan channel penjualan pelanggan &amp; bantu mereka mengelola order.<\/p><p>Sediakan visibilitas inventory lengkap untuk alokasi &amp; pemrosesan order yang akurat.<\/p><p>Permudah pemrosesan order dengan memungkinkan pelanggan mengelola label pengiriman, kurir pengiriman, ketentuan order, dan sebagainya.<\/p><\/div><\/li><li class=\"toggle-item \"><a href=\"javascript:void(0);\" class=\"icon\" data-icon=\"w\">04. Integrasi Tanpa Tapi<\/a><div class=\"caption\"><p>Integrasi mudah dengan OMS, WMS, CRM, ERP, DMS, TMS, channel pengiriman, atau sistem pihak ketiga lainnya.<\/p><p>Pertukaran informasi yang mulus antara teknologi yang ada, ekosistem mitra, channel, dan kurir pengiriman.<\/p><p>Dapatkan fleksibilitas dan agility penuh dengan mengakses library Open API kami.<\/p><\/div><\/li><\/ul><\/div><div class=\"right-caption\"><figure class=\"fade figure-0\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2025\/03\/01-.-Onboard-Customers-Fast-Get-Central-Control.svg\" alt=\"\"\/><\/figure><figure class=\"fade figure-1\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2025\/03\/02-.-Enable-Real-time-collaboration-with-a-branded-portal.svg\" alt=\"\"\/><\/figure><figure class=\"fade figure-2\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2025\/03\/03.-Empower-your-customers-with-self-service-options.svg\" alt=\"\"\/><\/figure><figure class=\"fade figure-3\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2025\/03\/04.-Integrations-that-go-all-ways.svg\" alt=\"\"\/><\/figure><\/div><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-anchanto-testimonials-case-studies\">\n            <div class=\"block-row pt-130\">\n                <div class=\"container\">\n                    <div class=\"title-row\">\n            <h2>\n                <span>TESTIMONI DAN STUDI KASUS<\/span>\n                Cerita\u00a0<em>Nyata<\/em>, Kesuksekan Global\n            <\/h2>\n        <\/div>\n                    <div class=\"testi-wrap flex\">\n                        <div class=\"left-caption\">\n            <div class=\"testi-top\">\n                <figure><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-testimonial-valiram.jpg\" alt=\"Case Study Image\" \/><\/figure>\n                <div class=\"testi-right\">\n                    <div class=\"caption\">\n                        <p>&quot;Teknologi dan tim Anchanto akan mendukung visi dan strategi e-commerce kami yang pragmatis, meningkatkan penjualan kami di berbagai negara dan kategori, serta mengintegrasikan lebih banyak brand sambil tetap menjaga kualitas dan nilai-nilai utama kami.&quot;<\/p>\n                    <\/div>\n                    <div class=\"cap-footer\">\n                        <p><strong>Mukesh Valiram<\/strong><\/p>\n                        <p>Executive Director, Valiram<\/p>\n                    <\/div>\n                    <div class=\"testi-card\">\n                        <figure><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-case-study-logo-lambomove.svg\" alt=\"Logo\" \/><\/figure>\n                        <a href=\"https:\/\/anchanto.com\/increasing-logistics-operations-efficiency-and-eliminating-inventory-errors\/\" class=\"btn-arrow sm-arrow sm-btn\" data-icon=\"u\">Selengkapnya<\/a>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"testi-footer\">\n                <h3>Setiap kisah yang didukung Anchanto itu unik. Pelajari bagaimana kami membantu bisnis lain mencapai kesuksesan.<\/h3>\n                <a href=\"https:\/\/anchanto.com\/id-id\/jadwalkan-demo\/\" class=\"btn btn-brand btn-lg\">Hubungi kami<\/a>\n            <\/div>\n        <\/div>\n                        <div class=\"right-caption\">\n            <div class=\"slider-wrap\">\n                <div class=\"img-slider\">\n                    <div class=\"video-item\">\n                        <figure><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-testimonial-sai-gon-food.jpg\" alt=\"Customer Image\" \/><\/figure>\n                        <a href=\"javascript:void(0)\" class=\"play-icon\" data-video=\"https:\/\/www.youtube.com\/embed\/J_B6fiUfZO4&#038;t\">\n            <i class=\"icon-play-circle icon\"><\/i>\n        <\/a>\n                    <\/div>\n                <\/div>\n                <ul class=\"caption-slider\">\n                    <li>\n                        <div class=\"caption\">\n                            <p>&quot;Solusi dari Anchanto sepenuhnya memenuhi kebutuhan kami dengan teknologi inovatif, pengalaman bertahun-tahun bekerja dengan brand besar dan perusahaan global, serta hasil yang telah terbukti.&quot;<\/p>\n                        <\/div>\n                        <div class=\"cap-footer\">\n                            <p><strong>Hung Le Quac<\/strong><\/p>\n                            <p>Vice President &#8211; Supply Chain, Sai Gon Food<\/p>\n                        <\/div>\n                    <\/li>\n                <\/ul>\n            <\/div>\n        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"model youtube_video\" id=\"videomodel\">\n                <div class=\"model-contain\">\n                    <a href=\"javascript:void(0);\" class=\"model-close icon icon-close-outside\" data-icon=\"e\"><\/a>\n                    <div class=\"model-body p-0\">\n                        <iframe\n                            width=\"835\"\n                            height=\"420\"\n                            frameborder=\"0\"\n                            allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\"\n                            referrerpolicy=\"strict-origin-when-cross-origin\"\n                            allowfullscreen>\n                        <\/iframe>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n        <\/div>\n\n\n<div class=\"wp-block-anchanto-blocks-product-capabilities\"><div class=\"block-row\"><div class=\"container\"><div class=\"title-row text-center\"><h2>Anchanto Operations Experience<br><em>Fitur Utama<\/em><\/h2><\/div><div class=\"prd-cap-wrap flex\"><div class=\"prd-cap-item\"><i class=\"icon icon-tag\"><\/i><h3>Integrasi Channel Penjualan<\/h3><p>Permudah pemrosesan order dengan 80+ integrasi bawaan ke marketplace, webstore, &#038; social commerce.<\/p><\/div><div class=\"prd-cap-item\"><i class=\"icon icon-tag\"><\/i><h3>Integrasi Platform Siap Pakai<\/h3><p>Kelola data secara end-to-end dengan integrasi andal ke ERP, CRM, produk Anchanto, atau platform lain dalam ekosistem Anda.<\/p><\/div><div class=\"prd-cap-item\"><i class=\"icon icon-tag\"><\/i><h3>Manajemen Pelanggan Terpusat<\/h3><p>Tambahkan atau edit pelanggan dalam satu platform untuk meningkatkan efisiensi pengelolaan.<\/p><\/div><div class=\"prd-cap-item\"><i class=\"icon icon-tag\"><\/i><h3>Pantau Performa Pelanggan<\/h3><p>Lacak aktivitas pelanggan berdasarkan berbagai parameter, seperti jumlah inventory, status order, SLA, &#038; pengiriman tepat waktu.<\/p><\/div><div class=\"prd-cap-item\"><i class=\"icon icon-tag\"><\/i><h3>Portal Pelanggan Brand Anda<\/h3><p>Ciptakan portal dengan identitas brand Anda, termasuk logo, tipografi, dan palet warna brand, untuk mempercepat alur onboarding.<\/p><\/div><div class=\"prd-cap-item\"><i class=\"icon icon-tag\"><\/i><h3>Dashboard Pelanggan<\/h3><p>Sajikan visibilitas real-time kepada pelanggan Anda agar mereka dapat memantau operasional, mulai dari ketersediaan produk, status order, jumlah inventory, &#038; status pengiriman.<\/p><\/div><div class=\"prd-cap-item\"><i class=\"icon icon-tag\"><\/i><h3>Visibilitas Inventory Multi-lokasi<\/h3><p>Biarkan pelanggan mengalokasikan inventory secara akurat di channel penjualan mereka dengan visibilitas real-time di gudang, toko ritel, &#038; lokasi lainnya.<\/p><\/div><div class=\"prd-cap-item\"><i class=\"icon icon-tag\"><\/i><h3>Smart Order Routing<\/h3><p>Permudah pelanggan memproses order dengan cepat melalui pengaturan rute order berdasarkan prioritas gudang, lokasi, &#038; ketersediaan stok.<\/p><\/div><div class=\"prd-cap-item\"><i class=\"icon icon-tag\"><\/i><h3>Operasional Inbound yang Cepat<\/h3><p>Buat, lihat, edit, atau batalkan purchase order (PO) &#038; advance shipping notes (ASN) dengan mudah.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n    <div class=\"wp-block-anchanto-solutions-list-no-filters\">\n        <div class=\"block-row \">\n            <div class=\"container\">\n                <div class=\"title-row\">\n                    <h3>\n                        <span>SOLUSI ANCHANTO<\/span>\n                        <em>Solusi<\/em> Anchanto <br>Operations Experience                    <\/h3>\n                <\/div>\n                <div class=\"soluslider flex\">\n                    <div class=\"left-caption\">\n                        <ul class=\"solu-list solutions-list-cond mCustomScrollbar\" data-mcs-theme=\"minimal-dark\">\n                                                            <li>\n                                    <a\n                                        href=\"javascript:void(0);\"\n                                        class=\"icon active\"\n                                        data-category=\"brand-retailer-id-id\"\n                                        data-icon=\"w\"\n                                        data-id=\"104312\"\n                                    >\n                                        <span>1<\/span>. Integrasi Enterprise                                    <\/a>\n                                <\/li>\n                                                            <li>\n                                    <a\n                                        href=\"javascript:void(0);\"\n                                        class=\"icon \"\n                                        data-category=\"penyedia-layanan-logistik-id-id\"\n                                        data-icon=\"w\"\n                                        data-id=\"104346\"\n                                    >\n                                        <span>2<\/span>. Onboarding &amp; Integrasi Channel                                    <\/a>\n                                <\/li>\n                                                    <\/ul>\n                        <div class=\"btn-group\">\n                            <a href=\"https:\/\/anchanto.com\/id-id\/solusi\/\" class=\"btn btn-brand btn-lg\">Pelajari semua solusi<\/a>\n                        <\/div>\n                    <\/div>\n                    <div class=\"right-caption\">\n                        <div class=\"solu-list solutions-list-cond\">\n                                                            <div\n                                    class=\"solu-item active\"\n                                    data-id=\"104312\"\n                                    id=\"104312\"\n                                >\n                                    <div class=\"img-card\" style=\"background-color:#163B42\">\n                                        <div class=\"img-card-body\">\n                                                                                            <p>Manfaatkan integrasi plug-and-play untuk memperluas ke pasar baru dengan mudah.<\/p>\n                                                                                                                                        <a href=\"https:\/\/anchanto.com\/id-id\/solution\/integrasi-enterprise\/\" class=\"btn btn-txt btn-white btn-arrow\" data-icon=\"u\">\n                                                    Pelajari                                                <\/a>\n                                                                                    <\/div>\n                                                                                    <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solutions-ecosystem-integrations.svg\" alt=\"\" \/>\n                                                                            <\/div>\n                                <\/div>\n                                                            <div\n                                    class=\"solu-item \"\n                                    data-id=\"104346\"\n                                    id=\"104346\"\n                                >\n                                    <div class=\"img-card\" style=\"background-color:#193c44\">\n                                        <div class=\"img-card-body\">\n                                                                                            <p>Berikan pengalaman yang transparan dan branded kepada pelanggan Anda.<\/p>\n                                                                                                                                        <a href=\"https:\/\/anchanto.com\/id-id\/solution\/onboarding-integrasi-channel\/\" class=\"btn btn-txt btn-white btn-arrow\" data-icon=\"u\">\n                                                    Pelajari                                                <\/a>\n                                                                                    <\/div>\n                                                                                    <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solutions-onboarding-and-channel-integration.svg\" alt=\"\" \/>\n                                                                            <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"wp-block-anchanto-blocks-product-modules-list\">\n        <div class=\"gray-bg ptb-100\">\n            <div class=\"container\">\n                <div class=\"block-row\">\n                    <div class=\"title-row text-center\">\n                        <h2>\n                                                            <span>ANCHANTO OPERATIONS EXPERIENCE<\/span>\n                                                                                        Modul Produk                                                    <\/h2>\n                    <\/div>\n                    <ul class=\"prd-module-list flex\">\n                                                    <li class=\"\">\n                                                                    <h3>Admin Dashboard<\/h3>\n                                                                                                    <p>Lihat ringkasan metrik utama, seperti inventory, order, pengiriman, dan kepatuhan SLA, serta pantau aktivitas pelanggan.<\/p>\n                                                                                                    <a href=\"#\" class=\"btn-arrow sm-arrow icon btn-txt btn-link\" data-icon=\"u\">\n                                        Know more                                    <\/a>\n                                                            <\/li>\n                                                    <li class=\"\">\n                                                                    <h3>Customer<\/h3>\n                                                                                                    <p>Kelola pelanggan dengan mudah dengan akses real-time untuk menambah, mengedit, mengaktifkan, dan menonaktifkan data pelanggan.<\/p>\n                                                                                                    <a href=\"#\" class=\"btn-arrow sm-arrow icon btn-txt btn-link\" data-icon=\"u\">\n                                        Know more                                    <\/a>\n                                                            <\/li>\n                                                    <li class=\"\">\n                                                                    <h3>System Integrations<\/h3>\n                                                                                                    <p>Hubungkan sistem Anda seperti channel penjualan, WMS, kurir pengiriman Service, dan CRM, serta berikan akses yang sama melalui portal pelanggan.<\/p>\n                                                                                                    <a href=\"#\" class=\"btn-arrow sm-arrow icon btn-txt btn-link\" data-icon=\"u\">\n                                        Know more                                    <\/a>\n                                                            <\/li>\n                                                    <li class=\"\">\n                                                                    <h3>Admin Order View<\/h3>\n                                                                                                    <p>Ambil data order secara real-time dari semua channel penjualan pelanggan yang terhubung untuk merencanakan inventory dan memproses order secara akurat.<\/p>\n                                                                                                    <a href=\"#\" class=\"btn-arrow sm-arrow icon btn-txt btn-link\" data-icon=\"u\">\n                                        Know more                                    <\/a>\n                                                            <\/li>\n                                                    <li class=\"\">\n                                                                    <h3>Branding<\/h3>\n                                                                                                    <p>Desain portal pelanggan sesuai kebutuhan Anda dengan opsi custom nama domain khusus, warna, dan tipografi.<\/p>\n                                                                                                    <a href=\"#\" class=\"btn-arrow sm-arrow icon btn-txt btn-link\" data-icon=\"u\">\n                                        Know More                                    <\/a>\n                                                            <\/li>\n                                                    <li class=\"\">\n                                                                    <h3>Customer Dashboard<\/h3>\n                                                                                                    <p>Simak gambaran operasional bisnis, termasuk performa marketplace, inventory, dan status order.<\/p>\n                                                                                            <\/li>\n                                                    <li class=\"\">\n                                                                    <h3>Inventory<\/h3>\n                                                                                                    <p>Dapatkan visibilitas inventory secara real-time dan manfaatkan berbagai fitur, seperti menambah inventory baru, mengaktifkan\/mematikan inventory, dan upload massal.<\/p>\n                                                                                            <\/li>\n                                                    <li class=\"\">\n                                                                    <h3>Orders<\/h3>\n                                                                                                    <p>Kelola dan atur order B2B &amp; B2C untuk semua channel penjualan, serta permudah pemrosesan order, pembatalan, dan pengembalian.<\/p>\n                                                                                            <\/li>\n                                                    <li class=\"\">\n                                                                    <h3>Inbound<\/h3>\n                                                                                                    <p>Permudah proses restocking dengan Purchase Orders, Advance Shipping Notes, dan manajemen order inbound melalui tampilan grid yang user-friendly.<\/p>\n                                                                                            <\/li>\n                                                    <li class=\"\">\n                                                                    <h3>Supplier<\/h3>\n                                                                                                    <p>Kelola supplier dengan membuat, upload massal, mengaktifkan\/menonaktifkan, serta mengedit detail supplier dengan mudah.<\/p>\n                                                                                            <\/li>\n                                                    <li class=\"prd-module-border-bottom\">\n                                                                    <h3>Shipment<\/h3>\n                                                                                                    <p>Buat, edit, dan kelola pengiriman dengan integrasi marketplace, kurir pengiriman, pelacakan pengiriman, dan pencetakan label.<\/p>\n                                                                                            <\/li>\n                                                    <li class=\"prd-module-border-bottom\">\n                                                                    <h3>Channel Integrations<\/h3>\n                                                                                                    <p>Hubungkan marketplace, webstore, dan kurir pengiriman secara mulus untuk memudahkan pertukaran informasi dan konfigurasi.<\/p>\n                                                                                            <\/li>\n                                                    <li class=\"prd-module-border-bottom\">\n                                                                    <h3>Reports<\/h3>\n                                                                                                    <p>Konsolidasikan berbagai laporan\u2014order, retur, inventory, pengiriman, dan lainnya\u2014ke dalam ringkasan operasional yang komprehensif.<\/p>\n                                                                                            <\/li>\n                                                    <li class=\"prd-module-border-bottom\">\n                                                                    <h3>Self-service &amp; Customer Support<\/h3>\n                                                                                                    <p>Kelola informasi pribadi, kata sandi, pengaturan printer, peran pengguna, faktur, dan support ticket dengan bantuan dalam berbagai bahasa.<\/p>\n                                                                                            <\/li>\n                                            <\/ul>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n\n\n<div class=\"wp-block-anchanto-companies-we-consider\"><div class=\"block-row pt-100\" style=\"background-color:#F7F7F7\"><div class=\"container\"><div class=\"block-row\"><div class=\"title-row pb-0\"><h2><span>DIGUNAKAN OLEH BERBAGAI JENIS BISNIS<\/span>Dibangun untuk layanan e-commerce <br>dan manajemen klien yang <em>terbaik<\/em><\/h2><\/div><div class=\"half-rightcap flex pb-0\"><div class=\"left-caption pr-90\"><ul class=\"toggle-list\"><li class=\"toggle-item active\"><a href=\"javascript:void(0);\">Untuk Penyedia Layanan Logistik<\/a><div class=\"caption\"><p>Anchanto Operations Experience membantu penyedia layanan menjadi yang terdepan di industri berbasis teknologi, tetap unggul dibanding kompetitor dengan menawarkan solusi premium kepada brand dalam mengelola operasional mereka. OXM menyederhanakan manajemen pelanggan, menjadikannya lebih terpusat, mudah, dan efisien. Platform ini juga mengotomatiskan operasional penyedia layanan, sehingga mengurangi biaya overhead dalam pengelolaan pelanggan.<\/p><\/div><\/li><li class=\"toggle-item \"><a href=\"javascript:void(0);\">Untuk Retailer<\/a><div class=\"caption\"><p>Anchanto Operations Experience memberikan manfaat bagi retailer dengan menyediakan visibilitas menyeluruh kepada semua stakeholder. Dengan akses real-time ke dashboard inventory, retailer dapat meminimalkan waktu pengumpulan data dan mengoptimalkan manajemen stok di seluruh supplier dan distributor. Ditambah lagi, melalui portal yang dirancang sesuai dengan identitas brand, retailer dapat memfasilitasi kolaborasi real-time dan menawarkan layanan inovatif bernilai tambah yang memperkuat kemitraan jangka panjang.<\/p><\/div><\/li><\/ul><\/div><div class=\"right-caption\"><figure><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-icp-brands-and-retailers.jpg\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n    <div class=\"block-row pt-130\">\n        <div class=\"container\">\n            <div class=\"title-row text-center\">\n                <h2>\n                    <span class=\"tagline\">PERPUSTAKAAN MEDIA<\/span>\n                    Informasi dan <i>Insight<\/i>                <\/h2>\n                <a href=\"https:\/\/anchanto.com\/id-id\/sumber-daya\/\" class=\"btn btn-bdr btn-lg link-label\">\n                    <span>Lihat semua informasi<\/span>\n                <\/a>\n            <\/div>\n            <div class=\"resource-list flex\">\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2025\/10\/anchanto-en-guide-indonesian-ecommerce-industry.jpg\" alt=\"Indonesia E-commerce Industry: A Complete Guide\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 14 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/indonesia-e-commerce-industry\/\"><p>Indonesia E-commerce Industry: A Complete Guide<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/resources\/guides-id\/\" class=\"btn btn-bdr sm-btn\">PANDUAN<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2025\/10\/anchanto-en-guide-singapore-ecommerce-industry.png\" alt=\"Singapore E-commerce Industry: Everything You Need to Know\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 16 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/singapore-e-commerce-industry-3\/\"><p>Singapore E-commerce Industry: Everything You Need to Know<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/resources\/guides-id\/\" class=\"btn btn-bdr sm-btn\">PANDUAN<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2025\/10\/anchanto-en-blog-o2o-marketing-strategies-for-retailers.jpg\" alt=\"O2O Marketing: How to Drive Offline Sales Using Online Channels\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 14 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/o2o-marketing-meaning-and-strategies-2\/\"><p>O2O Marketing: How to Drive Offline Sales Using Online Channels<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/id-id\/resources\/blogs-id\/\" class=\"btn btn-bdr sm-btn\">BLOGS<\/a>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n    ","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":104245,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"template\/custom-template.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-104233","page","type-page","status-publish","hentry"],"acf":{"product_icon":"icon-product operation-experience","navigation_text":"OE","tagline":"Operations Experience","heading":"Platform modular & branded untuk berinteraksi dengan pelanggan Anda.","sub_heading":"Anchanto Operations Experience adalah alat manajemen operasional yang unik & kuat untuk penyedia layanan, yang memungkinkan onboarding cepat, manajemen pelanggan terpusat, dan integrasi sistem yang mulus.","cta":{"title":"Operation Experience","url":"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/operations-experience\/","target":""},"_short_description":"Platform modular & branded untuk berinteraksi dengan pelanggan Anda.","_cta_label":"Pelajari","featured_image":{"ID":105003,"id":105003,"title":"anchanto-product-global-operations-experience","filename":"anchanto-product-global-operations-experience.png","filesize":270800,"url":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience.png","link":"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/operations-experience\/anchanto-product-global-operations-experience\/","alt":"","author":"1","description":"","caption":"","name":"anchanto-product-global-operations-experience","status":"inherit","uploaded_to":104233,"date":"2024-08-05 05:08:58","modified":"2024-08-05 05:08:58","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/prod-qa.anchanto.com\/wp-includes\/images\/media\/default.png","width":432,"height":432,"sizes":{"thumbnail":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience.png","medium_large-width":432,"medium_large-height":432,"large":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience.png","large-width":432,"large-height":432,"1536x1536":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience.png","1536x1536-width":432,"1536x1536-height":432,"2048x2048":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience.png","2048x2048-width":432,"2048x2048-height":432,"gform-image-choice-sm":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience.png","gform-image-choice-sm-width":300,"gform-image-choice-sm-height":300,"gform-image-choice-md":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience.png","gform-image-choice-md-width":400,"gform-image-choice-md-height":400,"gform-image-choice-lg":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience.png","gform-image-choice-lg-width":432,"gform-image-choice-lg-height":432}},"top_image":{"ID":105001,"id":105001,"title":"anchanto-product-global-operations-experience-data","filename":"anchanto-product-global-operations-experience-data.svg","filesize":21672,"url":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg","link":"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/operations-experience\/anchanto-product-global-operations-experience-data\/","alt":"","author":"1","description":"","caption":"","name":"anchanto-product-global-operations-experience-data","status":"inherit","uploaded_to":104233,"date":"2024-08-05 05:08:56","modified":"2024-08-05 05:08:56","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/prod-qa.anchanto.com\/wp-includes\/images\/media\/default.png","width":0,"height":0,"sizes":{"thumbnail":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg","thumbnail-width":1,"thumbnail-height":1,"medium":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg","medium-width":1,"medium-height":1,"medium_large":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg","medium_large-width":1,"medium_large-height":1,"large":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg","large-width":1,"large-height":1,"1536x1536":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg","2048x2048-width":1,"2048x2048-height":1,"gform-image-choice-sm":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg","gform-image-choice-sm-width":1,"gform-image-choice-sm-height":1,"gform-image-choice-md":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg","gform-image-choice-md-width":1,"gform-image-choice-md-height":1,"gform-image-choice-lg":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-data.svg","gform-image-choice-lg-width":1,"gform-image-choice-lg-height":1}},"bottom_image":{"ID":105002,"id":105002,"title":"anchanto-product-global-operations-experience-graph","filename":"anchanto-product-global-operations-experience-graph.svg","filesize":51284,"url":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg","link":"https:\/\/prod-qa.anchanto.com\/id-id\/produk\/operations-experience\/anchanto-product-global-operations-experience-graph\/","alt":"","author":"1","description":"","caption":"","name":"anchanto-product-global-operations-experience-graph","status":"inherit","uploaded_to":104233,"date":"2024-08-05 05:08:57","modified":"2024-08-05 05:08:57","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/prod-qa.anchanto.com\/wp-includes\/images\/media\/default.png","width":0,"height":0,"sizes":{"thumbnail":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg","thumbnail-width":1,"thumbnail-height":1,"medium":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg","medium-width":1,"medium-height":1,"medium_large":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg","medium_large-width":1,"medium_large-height":1,"large":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg","large-width":1,"large-height":1,"1536x1536":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg","2048x2048-width":1,"2048x2048-height":1,"gform-image-choice-sm":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg","gform-image-choice-sm-width":1,"gform-image-choice-sm-height":1,"gform-image-choice-md":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg","gform-image-choice-md-width":1,"gform-image-choice-md-height":1,"gform-image-choice-lg":"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2024\/08\/anchanto-product-global-operations-experience-graph.svg","gform-image-choice-lg-width":1,"gform-image-choice-lg-height":1}},"hubspot_field_id":"OXM"},"_links":{"self":[{"href":"https:\/\/prod-qa.anchanto.com\/id-id\/wp-json\/wp\/v2\/pages\/104233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prod-qa.anchanto.com\/id-id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prod-qa.anchanto.com\/id-id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prod-qa.anchanto.com\/id-id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prod-qa.anchanto.com\/id-id\/wp-json\/wp\/v2\/comments?post=104233"}],"version-history":[{"count":8,"href":"https:\/\/prod-qa.anchanto.com\/id-id\/wp-json\/wp\/v2\/pages\/104233\/revisions"}],"predecessor-version":[{"id":119348,"href":"https:\/\/prod-qa.anchanto.com\/id-id\/wp-json\/wp\/v2\/pages\/104233\/revisions\/119348"}],"up":[{"embeddable":true,"href":"https:\/\/prod-qa.anchanto.com\/id-id\/wp-json\/wp\/v2\/pages\/104245"}],"wp:attachment":[{"href":"https:\/\/prod-qa.anchanto.com\/id-id\/wp-json\/wp\/v2\/media?parent=104233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}