{"id":111690,"date":"2024-07-27T02:30:56","date_gmt":"2024-07-26T21:00:56","guid":{"rendered":"https:\/\/anchanto.com\/solution\/delivery-experience\/"},"modified":"2025-06-03T15:01:30","modified_gmt":"2025-06-03T09:31:30","slug":"experience-de-livraison","status":"publish","type":"solution","link":"https:\/\/prod-qa.anchanto.com\/fr-fr\/solution\/experience-de-livraison\/","title":{"rendered":"Exp\u00e9rience de Livraison\u00a0"},"content":{"rendered":"\n<div class=\"wp-block-anchanto-solutions-single-hero\"><div class=\"breadcrumb-row breadcrumb-static\"><div class=\"container\"><ul class=\"breadcrumb\"><li><a href=\"https:\/\/anchanto.com\/fr-fr\/solutions\/\">Solutions<\/a><\/li><li>Delivery Experience Management<\/li><\/ul><\/div><\/div><div class=\"block-row\"><div class=\"container\"><div class=\"border-outer border-full\"><div class=\"half-rightcap flex flex-end pt-0\"><div class=\"left-caption pr-90\"><div class=\"title-row\"><h2><span>INFORMEZ. ENGAGEZ. FID\u00c9LISEZ.\u00a0<\/span>Augmentez la valeur \u00e0 vie du client tout en r\u00e9duisant les co\u00fbts de support\u00a0\u00a0<\/h2><\/div><\/div><div class=\"right-caption\"><h5>Solution Exp\u00e9rience de Livraison\u00a0<\/h5><p class=\"solution-subtitle\">Am\u00e9liorez l\u2019engagement client \u00e0 chaque \u00e9tape de leur parcours, de la commande au support post-achat, en passant par l\u2019exp\u00e9rience apr\u00e8s livraison.\u00a0<\/p><\/div><\/div><\/div><div class=\"banner-img\"><figure><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solution-delivery-experience-banner.png\" alt=\"\"\/><\/figure><\/div><\/div><\/div><\/div>\n\n\n    <div class=\"wp-block-anchanto-block-company-logos wp-block-anchanto-block-company-logos\">\n        <div class=\"block-row\">\n            <div class=\"title-row text-center\">\n                                    <h2><span>Adopt\u00e9 par des leaders de par le monde et les industries<\/span><\/h2>\n                            <\/div>\n            <div class=\"join-us-slider-wrap\">\n                <div class=\"join-us-slider\">\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-asendia.svg\" alt=\"ASENDIA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DpD.svg\" alt=\"DPD\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Paulas-Choice.svg\" alt=\"PAULAS CHOICE\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Fossil.svg\" alt=\"FOSSIL\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Rhenus-Logistics.svg\" alt=\"RHENUS LOGISTICS\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Estee-Lauder.svg\" alt=\"ESTEE LAUDER\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Lazada.svg\" alt=\"LAZADA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Bosch.svg\" alt=\"BOSCH\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Ninja-Van.svg\" alt=\"NINJA VAN\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-asendia.svg\" alt=\"ASENDIA\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-DpD.svg\" alt=\"DPD\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Paulas-Choice.svg\" alt=\"PAULAS CHOICE\">\n                                                    <\/div>\n                                            <div class=\"join-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/Anchanto-Customer-Logo-Fossil.svg\" alt=\"FOSSIL\">\n                                                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n\n\n<div class=\"wp-block-anchanto-why-anchanto-solution-single\"><div class=\"prd-dlist\"><div class=\"prd-block\"><div class=\"container\"><div class=\"prd-item flex\"><div class=\"caption-area\"><div class=\"title-row\"><h3><span><\/span>Engagez vos clients de mani\u00e8re proactive et b\u00e2tissez leur fid\u00e9lit\u00e9\u00a0<\/h3><\/div><div class=\"caption\"><p>Acqu\u00e9rir de nouveaux clients peut co\u00fbter jusqu&#8217;\u00e0 25 fois plus cher que de fid\u00e9liser les clients existants. Gr\u00e2ce aux ventes directes (D2C) ou via des boutiques en ligne, les marques peuvent interagir directement avec leurs clients et \u00e9tablir des relations durables. Anchanto aide les marques e-commerce \u00e0 maximiser les achats r\u00e9p\u00e9t\u00e9s et \u00e0 r\u00e9duire les co\u00fbts de support. Avec des informations de suivi pr\u00e9cises et en temps r\u00e9el, les \u00e9quipes support des marques peuvent r\u00e9pondre plus rapidement aux demandes, tout en permettant aux clients de rester inform\u00e9s \u00e0 tout moment sur le statut de leurs commandes.\u00a0<\/p><div class=\"prd-link\"><i class=\"box-icon icon-tracking\"><\/i><a href=\"https:\/\/anchanto.com\/fr-fr\/product\/parcel-tracking\/\" class=\"icon btn-arrow sm-arrow\" data-icon=\"u\"><strong>Activable dans Anchanto Parcel Tracking<\/strong>\u00c9quipez vos clients et vos \u00e9quipes de support avec des informations de suivi pr\u00e9cises.<\/a><\/div><\/div><\/div><div class=\"img-area\"><figure><img decoding=\"async\" class=\"wow fadeIn\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solutions-delivery-experience-why-anchanto.jpg\" alt=\"\"\/><\/figure><img decoding=\"async\" class=\"bottom-img wow fadeInLeft\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solutions-delivery-experience-why-anchanto-data.svg\"\/><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-anchanto-solutions-list\"><div class=\"solution-section no-bottom-round\"><div class=\"circle\"><\/div><div class=\"container\"><div class=\"title-row text-center pb-0\"><h2><span>SOLUTION EXP\u00c9RIENCE DE LIVRAISON<\/span>R\u00e9duisez les requ\u00eates WISMO, augmentez la satisfaction client\u00a0<\/h2><p>Sp\u00e9cialement con\u00e7u pour les marques e-commerce, cet outil permet d\u2019engager vos clients de mani\u00e8re proactive \u00e0 chaque \u00e9tape de leur parcours d\u2019achat.\u00a0<\/p><a href=\"https:\/\/anchanto.com\/fr-fr\/book-a-demo\/\" class=\"btn btn-bdr btn-lg\">Discutons-en<\/a><\/div><\/div><\/div><div class=\"gray-bg block-row pt-0 pb-130\"><div class=\"tabs-wrap sol-details-tabs\"><div class=\"tabs-row\"><div class=\"container\"><ul class=\"tabs-list\"><li><a href=\"javascript:void(0);\" data-id=\"#tab-0\">Suivi des Commandes<\/a><\/li><li><a href=\"javascript:void(0);\" data-id=\"#tab-1\">Page de Suivi<\/a><\/li><li><a href=\"javascript:void(0);\" data-id=\"#tab-2\">Notifications de Suivi<\/a><\/li><li><a href=\"javascript:void(0);\" data-id=\"#tab-3\">Int\u00e9grations<\/a><\/li><\/ul><\/div><\/div><div class=\"sol-tabs-list\"><div class=\"container\"><div class=\"half-rightcap flex\" id=\"tab-0\"><div class=\"left-caption\"><div class=\"tab-count\">1 \/ 4<\/div><h3>Donnez \u00e0 vos \u00e9quipes de support les outils n\u00e9cessaires pour un suivi pr\u00e9cis des commandes <\/h3><p>R\u00e9duisez la dur\u00e9e des appels au support en permettant \u00e0 vos \u00e9quipes d\u2019acc\u00e9der facilement aux donn\u00e9es de suivi sur une plateforme centralis\u00e9e et de r\u00e9soudre les demandes client plus rapidement.   <br><br>R\u00e9pondez aux demandes clients avec pr\u00e9cision gr\u00e2ce \u00e0 des pr\u00e9visions fiables des dates de livraison estim\u00e9es pour toutes les commandes.   <br><br>Anticipez les demandes en identifiant les commandes critiques, comme celles bloqu\u00e9es en douane ou retard\u00e9es, et informez les clients en amont.   <br><br>Surveillez la performance des transporteurs et la conformit\u00e9 des SLA de livraison pour am\u00e9liorer l\u2019efficacit\u00e9 op\u00e9rationnelle globale. <\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solution-delivery-experience-management-detailed-tracking.svg\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><div class=\"half-rightcap flex\" id=\"tab-1\"><div class=\"left-caption\"><div class=\"tab-count\">2 \/ 4<\/div><h3>Configurez une page de suivi personnalis\u00e9e pour un suivi des commandes en direct\u00a0<\/h3><p>\u00c9vitez de rediriger vos clients vers un site g\u00e9n\u00e9rique de suivi de transporteurs et proposez-leur plut\u00f4t une page de suivi personnalis\u00e9e directement accessible via votre site.   <br><br>Renforcez la reconnaissance de votre marque en personnalisant la page avec votre logo, vos polices et vos couleurs, pour qu\u2019elle corresponde \u00e0 l\u2019identit\u00e9 visuelle de votre site.   <br><br>Stimulez les ventes crois\u00e9es et incitatives en incluant des banni\u00e8res publicitaires et des promotions \u00e0 venir sur votre page de suivi personnalis\u00e9e. <\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solution-delivery-experience-management-branded-tracking-page.svg\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><div class=\"half-rightcap flex\" id=\"tab-2\"><div class=\"left-caption\"><div class=\"tab-count\">3 \/ 4<\/div><h3>Encouragez la fid\u00e9lit\u00e9 client gr\u00e2ce \u00e0 une communication proactive\u00a0<\/h3><p><br> <br>R\u00e9duisez les requ\u00eates WISMO et WISMR en communiquant activement des mises \u00e0 jour sur le statut des livraisons ou des retours avec des informations pr\u00e9cises et d\u00e9taill\u00e9es.\u00a0<br><br>Renforcez la confiance des clients en envoyant des notifications personnalis\u00e9es par email, SMS ou WhatsApp, avec le nom de votre marque, votre logo, vos polices et vos couleurs.\u00a0<br><br>Mesurez la fid\u00e9lit\u00e9 des clients et identifiez les promoteurs et d\u00e9tracteurs en incluant un sondage de feedback sur la page de suivi ou dans les notifications par email.\u00a0  <\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solution-delivery-experience-management-proactive-communication.svg\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><div class=\"half-rightcap flex\" id=\"tab-3\"><div class=\"left-caption\"><div class=\"tab-count\">4 \/ 4<\/div><h3>Pr\u00e9-int\u00e9gr\u00e9 avec des transporteurs et syst\u00e8mes e-commerce mondiaux\u00a0<\/h3><p>Acc\u00e9dez \u00e0 un hub API ouvert et permettez \u00e0 vos clients d\u2019utiliser les donn\u00e9es de suivi pour cr\u00e9er leurs propres rapports, les int\u00e9grer \u00e0 leurs syst\u00e8mes internes ou les exploiter autrement.\u00a0<br><br>Connectez vous facilement avec x+ transporteurs et services postaux pour g\u00e9rer de grands volumes de donn\u00e9es sur les colis de mani\u00e8re centralis\u00e9e.\u00a0<br><br>Offrez \u00e0 vos partenaires e-commerce un acc\u00e8s aux donn\u00e9es de suivi en temps r\u00e9el pour faciliter des prises de d\u00e9cision mieux inform\u00e9es.\u00a0<\/p><\/div><div class=\"right-caption\"><figure class=\"fadeInRight wow\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/07\/anchanto-solution-delivery-experience-management-pre-integrated.svg\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-anchanto-solution-features\"><div class=\"block-row\"><div class=\"container\"><div class=\"title-row\"><h2><span>SOLUTIONS ANCHANTO<\/span>D\u00e9couvrez les d\u00e9tails de la solution\u00a0<\/h2><\/div><div class=\"prd-sol-list flex\"><div class=\"prd-sol-item\"><div class=\"box-icon\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/themes\/anchanto-v2\/assets\/images\/bag.svg\" alt=\"bag-icon\"\/><\/div><h5>Suivi des Commandes<\/h5><p>Offrez \u00e0 vos \u00e9quipes support une visibilit\u00e9 centralis\u00e9e sur toutes les commandes pour r\u00e9pondre plus rapidement aux requ\u00eates<\/p><a href=\"https:\/\/anchanto.com\/contact\/book-a-demo\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">En savoir plus<\/a><\/div><div class=\"prd-sol-item\"><div class=\"box-icon\"><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/themes\/anchanto-v2\/assets\/images\/bag.svg\" alt=\"bag-icon\"\/><\/div><h5>Post-Achat<\/h5><p>Cr\u00e9ez une exp\u00e9rience client m\u00e9morable gr\u00e2ce \u00e0 des communications personnalis\u00e9es et un suivi des commandes en direct tout au long du parcours d\u2019achat.&nbsp;<\/p><a href=\"https:\/\/anchanto.com\/contact\/book-a-demo\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">En savoir plus<\/a><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-anchanto-companies-we-consider\"><div class=\"block-row pt-100\" style=\"background-color:#F7F7F7\"><div class=\"container\"><div class=\"block-row\"><div class=\"title-row pb-0\"><h2><span>CAT\u00c9GORIES D\u2019UTILISATEURS <\/span><i> Con\u00e7u<\/i> chaque type d&#8217;entreprise<\/h2><\/div><div class=\"half-rightcap flex pb-0\"><div class=\"left-caption pr-90\"><ul class=\"toggle-list\"><li class=\"toggle-item active\"><a href=\"javascript:void(0);\">Marques &amp; Commer\u00e7ants<\/a><div class=\"caption\"><p>Pens\u00e9 pour permettre aux marques et commer\u00e7ants d\u2019interagir directement avec leurs clients et d\u2019offrir une exp\u00e9rience post-achat et de livraison exceptionnelle. Gr\u00e2ce \u00e0 Anchanto, ces entreprises b\u00e9n\u00e9ficient d\u2019un acc\u00e8s \u00e0 des informations de suivi pr\u00e9cises et standardis\u00e9es provenant de multiples sources. La centralisation des donn\u00e9es de suivi leur permet de tenir leurs clients inform\u00e9s \u00e0 tout moment sur leurs commandes. <\/p><\/div><\/li><li class=\"toggle-item \"><a href=\"javascript:void(0);\">Marketplaces<\/a><div class=\"caption\"><p>La solution \u2018Experience de Livraison\u2019 d\u2019Anchanto aide les marketplaces e-commerce en pleine expansion \u00e0 centraliser les donn\u00e9es provenant de multiples transporteurs et \u00e0 communiquer les mises \u00e0 jour sur les commandes en temps r\u00e9el avec leurs clients. <\/p><\/div><\/li><\/ul><\/div><div class=\"right-caption\"><figure><img decoding=\"async\" src=\"https:\/\/anchanto.com\/wp-content\/uploads\/2024\/08\/companies-we-consider-ICP-3pl.png?ver=1723027680\" alt=\"Featured Image\"\/><\/figure><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n    <div class=\"block-row gray-bg ptb-70 product-list-icons\">\n        <div class=\"container\">\n            <div class=\"title-row\">\n                <h3 class=\"product-list-heading\">Explorez tous nos <i>Produits<\/i><\/h3>\n            <\/div>\n            <div class=\"prd-sort-list\">\n                                    <div class=\"prd-item product_111491\">\n                        <figure>\n                            <i class=\"icon icon-management order-management\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/produits\/order-management\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Order<br \/>Management<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_111483\">\n                        <figure>\n                            <i class=\"icon icon-warehouse warehouse-management\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/produits\/warehouse-management\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Warehouse<br \/>Management<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_111475\">\n                        <figure>\n                            <i class=\"icon icon-control-tower control-tower\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/produits\/control-tower\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Control<br \/>Tower<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_111440\">\n                        <figure>\n                            <i class=\"icon icon-product operation-experience\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/produits\/operations-experience\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Operations<br \/>Experience<\/span>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"prd-item product_111424\">\n                        <figure>\n                            <i class=\"icon icon-tracking parcel-tracking\"><\/i>\n                        <\/figure>\n                        <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/produits\/parcel-tracking\/\" class=\"btn-link icon sm-arrow btn-arrow\" data-icon=\"u\">\n                            <span>Parcel<br \/>Tracking<\/span>\n                        <\/a>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n    \n\n    <div class=\"block-row \">\n        <div class=\"container\">\n            <div class=\"title-row text-center\">\n                <h2>\n                    <span class=\"tagline\">M\u00c9DIAS<\/span>\n                    Ressources                <\/h2>\n                <a href=\"https:\/\/anchanto.com\/resources\/\" class=\"btn btn-bdr btn-lg link-label\">\n                    <span>Explorez les ressources<\/span>\n                <\/a>\n            <\/div>\n            <div class=\"resource-list flex\">\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2026\/04\/anchanto-en-case-study-stanley-black-decker-luke-jung.png\" alt=\"How Stanley Black &amp; Decker Unlocked Growth\u00a0&amp; Business\u00a0Compliance with\u00a0Anchanto\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 5 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/how-stanley-black-decker-unlocked-growth-business-compliance-with-anchanto\/\"><p>How Stanley Black &amp; Decker Unlocked Growth\u00a0&amp; Business\u00a0Compliance with\u00a0Anchanto<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/resources\/case-studies-fr\/\" class=\"btn btn-bdr sm-btn\">\u00c9TUDES DE CAS<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2026\/04\/anchanto-en-guide-ecommerce-integrations.png\" alt=\"Int\u00e9grations e-commerce : guide complet pour 2026\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 12 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/e-commerce-integrations-a-complete-guide-for-2026\/\"><p>Int\u00e9grations e-commerce : guide complet pour 2026<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/resources\/guides-fr\/\" class=\"btn btn-bdr sm-btn\">GUIDE<\/a>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"resouce-item\">\n                        <figure>\n                            <img decoding=\"async\" src=\"https:\/\/prod-qa.anchanto.com\/wp-content\/uploads\/2026\/04\/anchanto-en-case-study-belimukena-powered-by-anchanto-saas-1024x536.png\" alt=\"G\u00e9rer la pression des p\u00e9riodes de pointe : comment Belimukena traite 2x plus de commandes\" \/>\n                        <\/figure>\n                        <div class=\"caption-area\">\n                            <span class=\"date-item\">READ TIME | 5 MIN<\/span>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/beating-peak-season-pressure-how-belimukena-processes-2x-more-orders\/\"><p>G\u00e9rer la pression des p\u00e9riodes de pointe : comment Belimukena traite 2x plus de commandes<\/p><\/a>\n                            <a href=\"https:\/\/prod-qa.anchanto.com\/fr-fr\/resources\/case-studies-fr\/\" class=\"btn btn-bdr sm-btn\">\u00c9TUDES DE CAS<\/a>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n    ","protected":false},"featured_media":0,"template":"","solution-category":[1716],"class_list":["post-111690","solution","type-solution","status-publish","hentry","solution-category-brand-retailer-fr-fr"],"acf":{"block_default_bg_color":"#4a2154","block_excerpt":"Augmentez la valeur \u00e0 vie de vos clients et r\u00e9duisez les co\u00fbts de support.\r\n\r\n\r\n\r\n","block_link_label":"En savoir 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